What will the calls cost?
A: The calls are
FREE for 125 members calling each other over the
125 Telecom network. If you call someone who has
the traditional phone service you will be able
to call them at low national/international call
rates, take a look at our latest
international call rates.
Is there a
A: There is
to be connected to the 125 Telecom network.
subscribe wherever I live?
A: Yes, you can
subscribe to the 125 Telecom network no matter
where you live in the world. We will send you
the digital phone adaptor no matter where you
are. All you need is a broadband internet
connection to use the service.
Is there a
set up cost?
A: Yes, there is a
one off set up/activation charge of £49.95 which
includes a new SIP phone and support
to activate the service plus 100 minutes of FREE
call time to get you started.
Do I have
to download any software?
A: No, there is no
software to download or install, you do not need
a headset to make a call as you make calls from
a normal phone also you do not need to be
sitting at your computer to make calls.
Is there support?
A: Yes, we offer
several types of support via telephone and
e-mail. We will guide you through the phone set
Do I have
to buy a phone?
A: No, when you
subscribe we will send you a new SIP phone which
enables you to use your normal home or business
Q: What will
my phone number be?
A: You will be
given a 7 digit phone number when you subscribe.
connect a cell phone?
A: No, you
cannot connect a cell phone to our network.
Can I surf
the Internet while I'm talking?
A: Yes, if your
bandwidth permits you will be able to talk on
the phone and surf at the same time.
What is a
SIP phone adaptor?
A: SIP stands for
Session Internet Protocol. It is a very common
standard for setting up calls between internet
devices. 125 Telecom provides you with a SIP
A: Broadband is
typically considered anything faster than a
dial-up modem connection. Examples would be:
DSL, Cable modem, ISDN, T1.
Do I need a computer?
A: Yes and No,
your SIP phone adaptor can be connected directly
to your computer or can be plugged into a hub.
But since all the 125 Telecom account features
are all controlled online via your personal
account control panel, it is recommended that
you use a computer to manage your 125 Telecom
Can I use dial up?
A: It is
recommended that you have a broadband internet
connection as the minimum bandwidth requirement
is 128 Kb/s in each direction (total 512kb/s).
Additionally the connection must be stable and
up to the task of transmitting voice packets in
a timely or reliable manner. The faster the
connection speed the better quality the call
Where do I sign up?
A: Right here: